![]() These problems might require that you reinstall the operating system. Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. For a permanent fix, see the "Resolution" section. To work around this issue, use an Online mode profile for your Microsoft Exchange Server mailbox. Note In this registry subkey, x.0 corresponds to your version of Outlook (15.0 = Outlook 2013, 14.0 = Outlook 2010, 12.0 = Outlook 2007) Key: HKEY_CURRENT_USER\Software\Microsoft\Office\ x.0\Outlook\Preferences Outlook 2013, Outlook 2010 or Outlook 2007 You have the following data configured in the Windows registry: ![]() The Exchange email account is configured to use Cached Exchange mode. This problem occurs when both of the following items are true: This issue does not occur when you start Outlook in Safe mode. Instead, it remains in your Outbox folder. ![]() When you send an email message by using Microsoft Outlook, the message is not sent immediately. Microsoft Outlook 2010 Outlook 2013 More.
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